For tourist attractions and visitor centres, ExperienceStream is a powerful management tool
Gather tourist feedback and instantly correct customer service problems
Every tourist attraction and information office wants to deliver outstanding customer experiences. Quality data about visits are essential to monitoring Key Performance Indicators, improving service and ensuring that visitors return again and again.
Unfortunately, invitations to take an online survey are mostly ignored – as few as two percent of your guests will bother to answer.
It’s time for a new approach
With ExperienceStream, visitors can provide instant feedback while they are still at your site.
The response rate is as high as 27 percent, providing you with robust data to make important operational, staffing and marketing decisions.